磊记 · Cairnote
技术支持 · Support
联系我们
意见反馈、建议和其他问题，请发邮件到 jhonyr@163.com（也可以在 App 的「个人中心 → 意见反馈」直接发送）。欢迎加入 QQ 群：1121703237。请注明 iPhone 型号、iOS 版本和 App 版本（个人中心底部可见），我们通常会在 2 个工作日内回复。
常见问题
免费版和 Pro 有什么区别？
免费版可以创建 10 条笔记，所有功能都能用。订阅（月 / 年）或购买永久版后，笔记数量不限。已有笔记随时可以阅读、复习和导出。
换了手机，怎么找回购买？
用同一个 Apple 账户登录 App Store，打开 App →个人中心 →磊记 Pro →「恢复购买」。
我收到了兑换码，怎么用？
在 App 的订阅页点「兑换码」，或在 App Store 点头像 →「兑换充值卡或代码」输入。
怎么取消订阅？
iPhone「设置 → Apple 账户 → 订阅」中找到磊记，选择取消。当前周期结束前仍可正常使用。
笔记会丢吗？怎么备份？
笔记保存在你的手机上。建议定期在「个人中心 → 导出完整备份」保存一份到「文件」或电脑；也可以上传到你自己的 iCloud。
朗读的声音不好听，怎么换？
使用高质量语音可以大幅提升语音质量，强烈推荐。iOS 27：设置 → 无障碍 → 旁白 → 语音 → 首选声音 → 声音；更早的 iOS：设置 → 辅助功能 → 朗读内容 → 声音；也可以在「设置」中搜索「声音」。下载后回到 App，在朗读设置里选择即可。
Contact us
For feedback, suggestions or anything else, email henryleay@gmail.com (or tap Profile → Send feedback in the app). Please include your iPhone model, iOS version and app version (shown at the bottom of Profile). We usually reply within 2 business days.
FAQ
What’s the difference between Free and Pro?
The free plan includes 10 notes with every feature. With a monthly or yearly subscription or the Lifetime purchase, you get unlimited notes. You can always read, review and export the notes you already have.
I have a new phone. How do I get my purchase back?
Sign in to the App Store with the same Apple Account, then open the app → Profile → Cairnote Pro → Restore purchases.
How do I use a code I received?
Tap “Redeem code” on the subscription page, or in the App Store tap your photo → Redeem Gift Card or Code.
How do I cancel a subscription?
Go to Settings → Apple Account → Subscriptions, choose Cairnote and cancel. You keep access until the current period ends.
Can I lose my notes? How do I back up?
Notes are stored on your iPhone. Export a full backup regularly from Profile → Export full backup and save it to Files or your computer, or upload to your own iCloud.
How do I get a nicer reading voice?
A high-quality voice makes read-aloud sound much better. On iOS 27: Settings → Accessibility → VoiceOver → Speech → Preferred Voices → Voice. On earlier iOS: Settings → Accessibility → Spoken Content → Voices. You can also search Settings for “Voices”. Then choose it in the app’s read-aloud settings.